What is the lead time for delivery
in USA, India and other countries?
Orders from salwar.com are delivered quickly anywhere in the world. We ship faster than anyone we know of. We ship items in stock with in 3 working days after we receive the order. Our average delivery time to our patrons in USA for orders without alterations was about 8 working days i.e. our American and Canadian Patrons received their favourite desired dresses in eight working days flat from the date of dispatch. For Custom Alterations, it takes two to three additional days. Subject to the availability of stock, our minimum lead-time for delivery of any product is as follows:
| Within India |
: |
5 working days
|
| U.S.A, Canada & U.K |
: |
6 working days
|
| Other Countries |
: |
9 working days
|
In case you choose a 'Cheque' or a 'Draft' payment option, the
order will be processed only after your Cheque or your Draft has been realized.
Are Color choices available for your displayed outfits?
Regarding colors, please request us the exact Product Number of
your desired dress. Such request should be made by getting in touch with our
customer support executive by sending an email at
support@salwar.com and giving the reference of your desired outfits and
our customer support executive will notify you the colors that are available in
through E-mail or phone within 24 hours.
What is the standard size of your outfits?
To view the standard size of our outfits, click here. Kindly note that the sizes displayed on the size chart are tentative and will vary from style to style.
Our Security Safeguard
At Salwar.com we don't save your credit card information, the credit cart
information will be filled in our payment-processing company WorldPay’s
secured server, which is a part of The Royal Bank of Scotland Group.
Credit Card Safety
Protecting the safety of your credit card information is important to us and
our payment processing company.
We use Secure Sockets Layer (SSL) technology to protect the
security of your credit card information as it is transmitted to us.
SSL is the gold standard in Internet Encryption Technology,
which is a fancy way of saying that it's a highly sophisticated method of
scrambling data as it travels from your computer to our website's servers.
How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit personal
financial information, look at the lower left-hand corner of your browser. If
you see an unbroken key or a closed lock (depending upon your browser), then
SSL is active.
Some browser versions and some firewalls don't permit
communication through secure servers like the ones we use to process orders at
Salwar.com.
How can I check the status of my order?
If you have placed an order with Salwar.com, you can check the current status
of your order by entering your Email Address and Password on our
Order Tracking page.
How can I track the delivery of my package?
To help you track the status of your shipment, we will include an order
tracking number or a delivery confirmation number and the link to Courier
Company’s site. On the Courier Company’s site, you can check the
status of your delivery by entering the Order Tracking Number. Please note that
it may take 24 hours before tracking information appears on the carrier's web
site.
If you think your order is late, please note that:
• Credit Card authorization and verification must be received prior to
processing.
• Delivery occurs Monday through Friday, excluding holidays.
If we have a question about your order, we will contact you by phone or email.
Likewise, if you have any questions or changes to your order, please call us at
Toll Free : 1-866-765-7295 (U.S.A), 1-732-791-2337 (Outside U.S.A) any time or email us to support@salwar.com.